October 11, 2017

Interview With Colombian Racing Champion Juan Pablo Montoya

Watkins Glen, NY – Juan Pablo Montoya is one of many South American racing greats who have made their presence known in South America, Europe, Asia and in the USA.  [Read more…]

Traits of the “Get It Done” Personality

Traits of the “Get It Done” Personality

Guest Writer Grace Tillinghast

Much has been written about people that accomplish goals and stay motivated. People who start with an idea and create a business. Small business that turn into big enterprises. They are the ones who succeed because they share certain traits not common to others.

Robert Sternberg, a psychologist, studied the way people get things done when distractions tug and self doubt creeps in. He has written some forty books and many articles. Ms. Katherine Mangan, in an article published in the Chronicle of Higher Education, summarizes the findings as follows:

* Resilience: The ability to recover from setbacks and cope effectively with stress.

* Grit: Perseverance and passion for challenging long-term goals.

* Conscientiousness: A tendency to be orderly, self-controlled, industrious, responsible, and willing to delay gratification.

* Creativity: The willingness to break with convention, challenge the status quo. and come up with new ideas.

* Focus: The ability to zero in on one things at a time, tune out distractions and avoid multitasking.

* Self regulation: An awareness of what matters and the discipline to avoid temptations and see a task through.

As we at The Battery, our family baseball and softball training business, are getting ready to start our 32nd season, many ask what have we done to stay in business with the ups and downs in the economy. The answer can be found in the above traits! Being industrious, responsible and have a passion for what we do keeps us motivated to offer the best services to our customers.

Baseball or softball anyone?

Grace Tillinghast

What is Lean?

By guest writer Carlos Pérez – Galica LLC

A term coined by MIT researchers in the 1980’s to describe the way the Toyota Motor Company operated, Lean has become synonymous with a set of process improvement tools modeled after the Toyota Production System (TPS).

Sometimes Lean is also referred to as Lean Six Sigma; it is commonly defined as a set of tools and techniques to:

  1. Specify value from the customer’s perspective
  2. Map the process of delivering value to the customer
  3. Create “flow” and “pull” (1)
  4. Reduce waste in all processes

The practice of implementing Lean methodology in the US over the last 30 years has focused on teaching the TPS in the form of tools to be applied to one’s operations, and the associated Japanese lingo (kaizen, muda, kanban, poka yoke, heijunka, others). Many industries in the U.S. have emulated the TPS practices with varying degrees of success. In my experience, the companies that have failed to generate long term improvements with lean have all committed the same error – They focused on what Toyota does, not on the basic philosophy behind what they do.

What most people miss is that Lean is based on the notion that the dignity of a human being must be respected in every aspect of their lives, including their work. It is not respectful to give a person a job in which they are not fully utilized, or wastes their time waiting for other parts of the process, or does not add value in the eyes of the customer. In lean philosophy, people are not the most valuable asset of an organization, they are the organization. If you are telling your employees what to do, you are not practicing Lean. The Lean enterprise trusts its employees to deliver value to their customers.

Lean methodology is designed to bring people together to solve problems by fully understanding the root causes of a problem, developing countermeasures to address them, implementing these, seeing if they worked, and learning from the implementation. This continuous understanding/ doing/ checking & learning is at the core of a respectful culture where bringing up problems is encouraged, participation and ownership is expected.


(1) These terms are part of the Lean lingo:
Flow is eliminating unevenness in the progressive tasks along a process.
Pull is only producing when there is a demand for the output downstream of the process.


About the Author

Carlos PerezCarlos Pérez, MBA is Lean Practitioner & Facilitator at Galica, LLC. He has over 15 years of experience implementing Lean & Six Sigma improvement programs in the US and Latin America. He is a Management Black Belt, Workout® Facilitator, and has a Lean Office Certification from the University of Michigan. His work developing and leading improvement strategies has given him the knowledge of how a practical approach can achieve business goals.


Ten Tips That Can Help You Get Media Coverage

by Guest Writer: Annette Jimenez – El Mensajero Catolico

Business NewsIf you have an event coming up, or there is an issue you think it should be covered by the media, here are 10 tips prepared by Annette Jimenez and the team from El Mensajero Catolico that can help you work better with your local media:

  1. Contact us.
    Whether through a phone call, e-mail or text or social media, let us know about events, issues, people you think we should write about or how your company uniquely ties in to local or national trends.
  2. Provide adequate notice of an event but not too early.
    Reporters’ schedules fluctuate a lot and other factors may affect our ability to cover an event. As a general rule [Read more…]

A Gentleman Named Delgado

George Eastman founded Eastman Kodak Company in Rochester, NY in 1880. Because he understood that he had to expand his enterprise and make photography accessible to everyone, he immediately decided to branch out and established branches in England and France. And soon after, in the 1890s, as his new photographic venture was taking hold in the US, Canada and Europe, he hired a Puerto Rican gentleman named Domingo Delgado.

Mr. Delgado set out to demonstrate and interest people in photography and traveled all over Central and South America and the Caribbean islands. He not only explained the magic of capturing and processing images but he also [Read more…]

How to Save on Printing Costs

While working at my last corporate job and when our department’s budget was reduced, my team and I had to find creative ways to reduce expenses around the office. Printing was one of the big money drainers, so we compiled these saving tips that helped us reduce significantly our printing at the office.

  • Adopt a ‘double-sided’ policy. All documents had to be printed on both sides of the paper.
  • Set computer defaults to print double-sided (word processing documents, electronic mail, spreadsheets, etc.)
  • Preview documents before printing. Make sure to proofread documents on the screen before [Read more…]